SHIPPING POLICY

Last Updated: 9/1/23

Thank you for shopping at Tenn 2 U ("us," "we," or "our"). This Shipping Policy outlines our procedures and practices regarding the shipping of products purchased from our website www.tenn2uonline.com. By making a purchase, you agree to the terms described in this policy.

Order Processing Time

Upon receiving your order, we strive to process and prepare it for shipment within 3 business days. Please note that business days do not include weekends or holidays. Any delay in processing will be communicated to you promptly.

Shipping Methods and Rates

We offer a variety of shipping options to accommodate your preferences. Shipping rates and methods are determined at checkout and may vary based on your location, order weight, and chosen delivery speed. We partner with reputable carriers to ensure your order arrives safely and in a timely manner.

Estimated Delivery Times

The estimated delivery time varies based on your selected shipping method and destination. Please note that these are approximate estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery and receive real-time updates on its status.

International Shipping

We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the order total.

Order Changes and Address Updates

To ensure accuracy, please carefully review your shipping address before completing your order. If you need to make changes after placing your order, please contact us at tenn2uonline@yahoo.com as soon as possible. We will make every effort to accommodate your request, but changes may not be possible after the order is processed.

Order Delivery and Returns

Once your order is delivered to the address provided, we recommend promptly inspecting the contents for any damage or discrepancies. If you encounter any issues, please refer to our Return Policy for instructions on how to proceed.

If you have any questions or concerns regarding our Shipping Policy, please contact us at tenn2uonline@yahoo.com. We are committed to providing you with a smooth and transparent shopping experience.

Thank you for choosing Tenn 2 U. We appreciate your business and are dedicated to ensuring your satisfaction throughout the shipping process.